Privacy Policy for Planetary Processing

This Privacy Policy describes how Planetary Processing Ltd. ("Planetary Processing," "we," "us," or "our") collects, uses, and discloses information when you use our Software as a Service (SaaS) platform ("the Platform"). By accessing or using the Platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use the Platform:

• Personal Information: When you sign up for an account or use certain features of the Platform, we may collect personal information such as your name, email address, and billing information.
• Usage Information: We may collect information about your interactions with the Platform, including the features you use, the actions you take, and the time spent on the Platform.
• Device Information: We may collect information about the device you use to access the Platform, such as your device type, operating system, and browser type.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide and improve the Platform and our services.
• To personalize your experience and customize content.
• To communicate with you about your account and provide customer support.
• To analyze usage trends and improve the performance of the Platform.
• To comply with legal obligations and enforce our policies.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

• With service providers who help us operate the Platform and provide services on our behalf.
• With third parties as required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
• In connection with a merger, acquisition, or sale of assets, in which case your information may be transferred to the acquiring entity.

A list of third party data processors can be found here.

4. Your Choices

You can choose not to provide certain information, but this may limit your ability to use certain features of the Platform.

You can also opt out of receiving promotional emails from us by following the instructions in those emails.

5. Data Security

We take reasonable measures to protect the security of your information and prevent unauthorized access, disclosure, or alteration.

6. Children's Privacy

The Platform is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, and we will notify you of any material changes by posting the new Privacy Policy on this page.

8. Your Rights

Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information.

Your right of access

• You have the right to ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information we process.

Your right to rectification

• You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies.

Your right to erasure

• You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing

• You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing

• You have the right to object to processing if we are able to process your information because the process forms part of our public tasks, or is in our legitimate interests.

Your right to data portability

• This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated.

If we are processing your information for criminal law enforcement purposes, your rights are slightly different.

You are not required to pay any charge for exercising your rights. We have one month to respond to you.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected].

By using the Platform, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

Last Updated: 19th June 2024